How can I cancel my Preferred Customer Membership with Melaleuca?
To cancel your Preferred Customer Membership with Melaleuca, you need to complete the Suspend Preferred Customer Benefits Form. You should provide your Melaleuca Customer Number, telephone number, name, and address in the Customer Information section. Additionally, share your feedback on why you've decided to cancel. Make sure to sign the form, as it won't be considered valid without your signature—and if applicable, your spouse's signature. Lastly, send the form to Melaleuca by mail, fax, or email before the 25th of the month to ensure the cancellation is processed the following month.
Where do I send the completed Melaleuca Cancellation form?
The completed Suspend Preferred Customer Benefits Form can be sent to Melaleuca in one of three ways: by mail to Melaleuca Data Entry, 3910 S. Yellowstone Hwy., Idaho Falls, ID 83402-6003; by fax to (888) 528-2090; or by emailing it to myaccount@melaleuca.com. It’s important to note that if the form is received after the 25th of the current month, the cancellation will be processed the next month.
What happens after I cancel my Preferred Customer Membership?
Upon cancelling your Preferred Customer Membership, you will lose access to several benefits. These include the 30%–40% discount on products, Loyalty Shopping Dollars, and Melaleuca Marketplace discounts. However, you're welcome to continue shopping at regular prices if you wish. Plus, if you decide to reactivate your membership within the next 6 months, Melaleuca will waive the membership fee.
Can I restore my Preferred Customer Membership after cancellation?
Yes, you can restore your Preferred Customer Membership if you decide to return within 6 months of cancellation. When you choose to reactivate your account within this timeframe, Melaleuca will waive the reactivation fee. To restore your membership, you can simply contact Melaleuca by calling 1-800-282-3000, and customer service will assist you with the process.